TERMS &CONDITIONS

1. NATURE OF SERVICES

MALLORCA PRIVATE ATELIER PROVIDES PRIVATE PROPERTY CONTINUITY, PREPARATION AND LIFESTYLE COORDINATION SERVICES FOR SELECTED RESIDENCES IN MALLORCA.

OUR ROLE IS TO PRESERVE THE ATMOSPHERE, OPERATIONAL INTEGRITY AND CONTINUITY OF EACH PROPERTY THROUGH A CURATED NETWORK OF TRUSTED SPECIALISTS AND TAILORED PROTOCOLS.

2. INSURANCE & PROPERTY RESPONSIBILITY

PROPERTY OWNERS REMAIN RESPONSIBLE FOR MAINTAINING VALID HOME INSURANCE COVERING THE RESIDENCE, CONTENTS AND THIRD-PARTY LIABILITY.

MPA DOES NOT REPLACE INSURANCE PROVIDERS OR LICENSED TECHNICAL CONTRACTORS.

3. THIRD-PARTY SPECIALISTS

TECHNICAL, MAINTENANCE AND EXTERNAL SERVICES ARE CARRIED OUT BY INDEPENDENT CERTIFIED PROFESSIONALS. MPA ACTS AS COORDINATOR AND QUALITY SUPERVISOR TO ENSURE DISCRETION, CONTINUITY AND OPERATIONAL EXCELLENCE.

4. AVAILABILITY & SCHEDULING

CERTAIN SERVICES REQUIRE ADVANCE NOTICE DEPENDING ON SCOPE AND SEASONALITY.

URGENT REQUESTS REMAIN SUBJECT TO AVAILABILITY.

5. BESPOKE & ATELIER ORDERS

CUSTOM-MADE TEXTILES, FURNISHINGS AND BESPOKE ATELIER PIECES ARE NON-REFUNDABLE ONCE PRODUCTION OR SOURCING HAS COMMENCED.

6. CONFIDENTIALITY & DATA PROTECTION

ALL CLIENT INFORMATION IS HANDLED WITH STRICT CONFIDENTIALITY AND PROCESSED IN ACCORDANCE WITH GDPR AND APPLICABLE SPANISH DATA PROTECTION REGULATIONS.

7. JURISDICTION

THESE TERMS ARE GOVERNED BY SPANISH LAW AND SUBJECT TO THE JURISDICTION OF THE COURTS OF THE BALEARIC ISLANDS, SPAIN.

FOR FULL OPERATIONAL AGREEMENTS AND SERVICE POLICIES, PRIVATE DOCUMENTATION IS PROVIDED DURING CLIENT ON BOARDING.